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A Guide to Valorant Ban Appeals incl. Template

“Game-Bans” are by far the most common type of participation ban, especially relevant not only in the esports domain but also in casual gaming. These bans are enforced through technical means, targeting a player’s account and preventing it from participating in the game’s official online multiplayer modes, such as matchmaking services or official multiplayer servers. The following article guides you through the process of appealing such a Valorant ban.

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Valorant Ban Guide and Template

Introduction

The range of rule violations sanctioned in this manner varies from minor disruptions of other participants’ gaming experience through “griefing” to forms of toxic behavior such as insults and harassment via text or voice chat, and even to serious infringements on the integrity of the game’s inherent competition like “cheating” and “exploiting.” Consequently, the spectrum of imposed sanctions is broad, ranging from short “timeouts” lasting a few minutes or hours, to temporary bans lasting several days or weeks, up to the so-called “permaban,” which permanently excludes an account.

A more severe version of the conventional game ban is the “hardware ban,” which not only locks the penalized player’s game account but also attempts to prevent the player from circumventing the ban by using a new game account, through the detection of technical identifiers of the respective device.

Valorant, Riot Games’ free-to-play First-Person Shooter (FPS), is at the forefront imposing strict rules to ensure a fair and enjoyable experience for all participants. However, disputes arise, and players sometimes find themselves on the wrong side of these regulations, facing bans for various reasons. This article outlines the common offenses leading to account bans in Valorant and provides a detailed guide on how to submit a ban appeal.

Common Reasons for Valorant Bans

Valorant’s terms of service are designed to create a competitive and respectful environment. Violations of these terms can lead to account suspensions or bans, for reasons including but not limited to:

  • Cheating: Utilizing third-party software or any form of unauthorized assistance is strictly forbidden.
  • Boosting and Account Sharing: Engaging in boosting services or sharing accounts compromises the game’s integrity.
  • Toxicity and Unsportsmanlike Conduct: Valorant enforces a zero-tolerance policy towards in-game toxicity and unsportsmanlike behavior, which can result in temporary or permanent bans.
  • Glitch or Bug Exploitation: Exploiting in-game glitches or bugs for an unfair advantage is prohibited.
  • Excessive Fire, Queue Dodging, and AFK: Repeated offenses of game disruption may lead to penalties, although a clean record can mitigate this risk.

It is important to note that penalties are not uniform; they vary based on the severity and nature of the offense. Some violations might result in immediate and severe consequences, including extended suspensions or permanent bans. An overview of the bans is provided below (source: Riot Games):

A Guide to Valorant Ban Appeals incl. Template

How to Appeal a Valorant Ban

For players who believe their Valorant ban or penalty was unjust or wish to appeal for reconsideration, Valorant provides a straightforward appeal process through Riot Games’ official website. Follow these steps to submit a ban appeal:

  1. Visit Riot Games’ Official Website: Navigate to the support section located at the top of the page.
  2. Submit a Ticket: Click on the “Submit a Ticket” button at the top of the Support center.
  3. Log In: If not already logged in, enter your Riot account credentials to access the appeal form.
  4. Select Appeal Category: Choose “Discuss Personal Suspension and Restriction” under the type selection.
  5. Fill Out the Appeal Form:
    • In the subject field, enter a concise headline such as “Valorant Ban Appeal.”
    • Provide your Riot ID in the designated box.
    • In the description (see Template below), thoroughly explain your situation and why you believe the ban should be reconsidered.
    • Under “Inquiry,” select “Discuss Game Bans” and specify the type of ban you are appealing, whether it’s for toxicity, cheating, account compromise, or an uncertain reason.
    • Attach any relevant files or evidence that could support your case.

Valorant Ban Appeal Template

ELN (Esports Legal News) is committed to assisting players navigate the complexities of game-related disputes and bans. Understanding the challenges players face when attempting to appeal bans, ELN has developed a comprehensive template designed to simplify the appeal process.

DISCLAIMER: Please note that the provided template and guidance are for informational purposes only and do not constitute legal advice. Utilizing this template does not guarantee a specific outcome, such as the lifting of a ban. It is designed to help articulate an appeal in a polite and constructive manner, which could potentially lead to a reconsideration of the ban.

Each case is unique, and the final decision rests with the game’s support team or relevant authority. Individuals seeking to appeal a ban should ensure that their submissions are honest and accurately reflect their situation, as the effectiveness of an appeal can vary based on the circumstances and evidence presented.

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Please be advised that any text enclosed in brackets […] within the template should be replaced with your individual data and specific details pertinent to your case. It is essential to personalize these sections to ensure your appeal accurately reflects the unique circumstances surrounding your situation. Tailoring the template with precise and relevant information will enhance the clarity and effectiveness of your submission, ultimately contributing to a more compelling argument for the reconsideration of your ban.

Please be aware that the circumstances outlined in the template must be tailored according to the specific details and needs of your situation. The effectiveness of your appeal largely depends on the accuracy and relevance of the information you provide.

It is crucial to carefully adjust the narrative and evidence to reflect your personal experiences and the context of the ban. Honesty and a clear articulation of your circumstances can contribute significantly to the constructive presentation of your case. Remember, a personalized appeal that accurately represents your situation and adheres to the principles of politeness and constructiveness is more likely to be received positively.


Dear Riot Games Player Support,

I am writing to formally appeal the ban imposed on my Valorant account ([Your Riot ID]), effective [Date of Ban]. This correspondence seeks a review and subsequent revocation of the said ban, which I believe was issued under mistaken circumstances.

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Introduction

I, [Your Full Name], with the Riot ID [Your Riot ID], wish to appeal against the sanctions applied to my account as of [Date of Ban]. My intent is to clarify the circumstances that led to the imposition of the ban and to present evidence countering the rationale for such action.

To the best of my knowledge, my account was suspended for violating Valorant’s terms of service, specifically under the category of [Specify the Reason for Ban, e.g., “Toxicity/Unsportsmanlike Conduct”]. The notification received did not provide a detailed explanation of the incident(s) that led to this decision, thereby limiting my understanding and ability to rectify the situation.

Grounds for Appeal

I believe the ban imposed on my account was a result of a misunderstanding stemming from an incident that occurred in a match dated [Insert Date], during a high-stress competitive game. In this match, I was reported for “toxic behavior” following a heated exchange with another player [Insert Nickname, if possible]. However, I wish to clarify the context of this exchange to illustrate why the ban may have been unjustified.

The disagreement began when a team member began to intentionally sabotage our game by “throwing” or deliberately playing poorly to ensure we would lose. In an attempt to address the situation, I engaged in what I now recognize was a confrontational manner, which escalated the situation. My intention was not to harass or insult the player but to encourage a more team-oriented approach to the game.

Following the match, I took immediate steps to remedy the situation by reaching out to the player in question to apologize for my part in the conflict, emphasizing my commitment to maintaining a positive gaming environment. This exchange in WhatsApp, which I believe was received positively, is attached as Exhibit A.

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Additionally, I have always strived to uphold the community standards set forth by Riot Games, with this incident being an isolated case in an otherwise exemplary record, as demonstrated by my player history and positive interactions with the community, detailed in Exhibit B.

Given the context of the incident and my immediate efforts to resolve the misunderstanding, I believe the ban on my account does not reflect the entirety of the situation and may have been an unjustified response to a singular, resolved altercation.

Request for Review
Based on the above-stated grounds, I respectfully request the reconsideration of the ban on my Valorant account. I believe that the evidence and context provided sufficiently demonstrate that the ban either was a misunderstanding or does not warrant the severity of the current penalty.

I am fully committed to adhering strictly to Valorant’s Community Code and terms of service. I understand the importance of maintaining a respectful and fair gaming environment and hereby pledge to uphold these principles diligently moving forward.

I am willing to provide further information or clarification as required and can be reached at [Your Email Address] or [Your Phone Number]. Thank you for considering my appeal. I look forward to your response and hope for a positive resolution to this matter.

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Sincerely,

[Your Full Name]
[Your Riot ID]
Attachments: Exhibits A-[Last Exhibit Letter]

Author

  • Leonid Shmatenko

    Founder of Esports Legal News, Leonid Shmatenko, stands at the forefront of legal innovation in the esports domain, crafting pathways through its unique regulatory and technological landscapes. With a rich tapestry of experience in esports and blockchain, Leonid provides astute legal guidance to esports associations, clubs, and entities, ensuring they navigate through regulatory, data protection, and technology law with finesse and foresight. Leonidโ€™s expertise is not merely recognized within the confines of his practice but is also celebrated in the legal community. Who’s Who Legal extols him as “an innovative thinker and an expert in CIS and esports disputes,” further describing him as an “outstanding arbitration practitioner with diverse experience and a broad network.” These accolades underscore his adept ability to navigate complex disputes and regulatory challenges, particularly in the vibrant and fast-evolving esports industry. At Esports Legal News, Leonid is not merely a founder but a pioneering force, ensuring that the esports industry is navigated with strategic legal insight, safeguarding its interests, and propelling it into a future where legal frameworks are not just adhered to but are also instrumental in shaping its evolution and growth. View all posts